Troubleshooting

Why did my saved messages or settings disappear?

Most interactive data in this preview is stored in the current browser on the current device.

What to do

  1. 01

    Check that you are using the same browser profile and device.

  2. 02

    Private browsing, cleared site data, storage restrictions, and the reset control can remove local data.

  3. 03

    Do not expect local preview changes to appear in another browser or on another device.

In the current preview

There is no server backup or cross-device sync for preview data.

Understand local previews

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