Troubleshooting
Why is my file attachment not working?
Check the file’s size and type before attaching it again.
What to do
- 01
Use a supported image, PDF, text, office document, or ZIP file.
- 02
Keep each file under 10 MB, the total under 20 MB, and the number of files at five or fewer.
- 03
If device storage is unavailable, read the preview notice and avoid relying on a saved copy.
In the current preview
A file that only exists in a local preview has not been delivered to another person.
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